Returns & Exchanges
At Quia Korean Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or used.
Initiate Your Request
Email our support team at [email protected] with your order number and the names of the items you wish to return.
Prepare Your Package
Securely pack the unopened products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship the Items
Affix the prepaid shipping label provided by our team to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing